PRIVACY POLICY

 

Nicky Cook Patterns are committed to protecting the privacy of our customers in accordance with applicable data protection laws, including the General Data Protection Regulation Laws (GDPR). This privacy policy explains how the information you provide is used and protected while interacting with and making purchases from the website. The information you provide will only be used in the ways as described in this policy.

 

 

1.YOUR PERSONAL INFORMATION


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

2.HOW YOUR INFORMATION IS COLLECTED

 

When you visit our website to purchase a sewing pattern, subscribe to the newsletter or contact us via a contact form, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

3.WHY YOUR INFORMATION IS COLLECTED


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

4.HOW YOUR INFORMATION IS STORED, USED, SHARED AND DISCLOSED


www.nickycookpatterns.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

5.CONSENT

 

By placing an order and/or conducting a transaction we imply that you consent to our using such information for the specific reasons stated above only. Should we ask for your personal information for a secondary reason such as marketing purposes, we will ask you directly for your consent and provide you with an opportunity to refuse or withdraw at any time.

 

If after providing your details, you change your mind, you may withdraw your consent for the continued collection, use or disclosure of your information, or for us to contact you, at any time, by contacting us directly by email at info@nickycookpatterns.com.  There are also unsubscribe instructions included in all correspondence from us so you may withdraw your consent at any time.

 

 

6.HOW WE COMMUNICATE WITH VISITORS TO THE WEBSITE


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. You can opt out of receiving such messages at any time.

 

7.COOKIES

Cookies are small pieces of data formatted as simple text and stored on the web browser of your computer or mobile device when visiting a website. They are typically used to keep track of the settings you have selected, and actions taken. Cookies are used for a variety of important reasons including; to identify visitors and users that register to a site, to facilitate shopping cart functions and other site processes, to monitor and analyse the performance, operation and effectiveness of the site and to ensure the site is secure and safe to use. Users can disable and clear cookies from their web browser though this may limit the experience of using the site.

You can read more about cookies and how they are used by visiting All About Cookies.

8.THIRD PARTY SERVICES

 

Third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

 

All payments to this website are processed through Stripe and Paypal. Any information collected and used during the transaction process is used for this purpose only.

 

 

9.YOUR RIGHTS


Visitors and users of this site have the following rights in respect of their personal data:

- Access to personal data and request a copy of such information.
- To request correction, amendment or updating of personal data.
- To demand the deletion of all personal data from the site.
- To withdraw consent for the site to collect your personal information and/or process personal data.

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint or simply require further information, please contact us directly by email at: info@nickycookpatterns.com or in writing to:

Nicky Cook Patterns,

TW-03 Thames Side Studios,

Harrington Way,

London SE18 5NR

 

10.PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Last updated 08.08.2020

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